Alen Air Purifier Lifetime Warranty

 

Alen A250 Air Purifier

 

Alen A350 Air Purifier

 

Alen A375UV Ultra Air Purifier

 

Alen offers the industry’s first Lifetime Warranty coverage for all Alen air purifiers and air cleaners. This Lifetime Warranty reflects Alen’s commitment to providing our customers with the best value and performance of any air purifier in the market. Alen warrants your Alen Air Purifier to be free from defects in material or workmanship for as long as you own your air purifier. Alen recommends replacing the HEPA filter every six (6) months to maintain the performance, durability and longevity of your Alen air purifier.

To participate in the Alen Lifetime Warranty, customers need to complete the following:

1. Complete Alen Product registration form online
2. Participate in Alen’s Filter Replacement Program. Two replacement HEPA filters are shipped to you every year on your registration anniversary for as long as you own your machine. An Alen representative will contact you for payment details.

Alen's obligation and liability under this Lifetime Warranty is limited to repairing or replacing (at Alen’s sole discretion) the defective unit and paying the freight cost of shipping the replacement unit to you. This Lifetime Warranty does not cover replacement filters. In the event of a malfunction or failure of your Alen Air Purifier, please contact Alen directly at Contact Alen . The return authorization number must be clearly written on the outside of the shipping box or the shipment may be refused.

Your Lifetime Warranty remains in effect only if your Alen Air Purifier is:

1. Operated in accordance with the instructions provided in the Alen User Manual.
2. Replaced the HEPA filter with Alen replacement filters at least once every six (6) months via Alen Filter Replacement Program.  HEPA filters cost $39 each.
3. Connected to a proper power supply (see voltage label on machine).
4. Shows no evidence of tampering, mishandling, neglect, accidental damage, modification, and/or repair done to the Alen Air Purifier by anyone other than authorized Alen service personnel.
5. Your warranty registration has been completed and submitted to Alen.
6. This Lifetime Warranty cannot be transferred.

This Lifetime Warranty is provided by Alen Corporation, a Delaware Company.

ALEN DISCLAIMS ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, ALEN FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS.