All Martin Kilpatrick/Butterfly game tables are shipped by motor freight (53' truck) Monday-Friday. Due to the size of the truck, the freight company may be unable to access certain residential areas. If you feel that your required destination is such, please contact us prior to placing your order.

• We will notify you once your table has been shipped and provide you with the PRO (tracking) number and the local freight terminal's phone number. You are responsible for scheduling a delivery time with the freight company.
• Should you need to change the ship to address for any reason once the table has been shipped additional charges will be applied to your account.
• Curbside delivery requires you to be present when the table is delivered and assist the driver in removing the table from the truck. Should you be unable to assist the driver, additional services, for an additional charge, can be provided by the freight company. Additional services must be ordered when you call to arrange delivery and will be charged to your account:
• Lift gate Service — smaller truck specially equipped with a hydraulic lift.
• Two-Man Delivery — if you are physically unable to assist the driver, the freight company can send a two man crew
• Inside Delivery — if you require assistance transporting your table to a carport, garage, etc.
• Please notify the freight company should you require any of the above services.
• Freight companies will not assist in transporting tables up or down steps or help in assembling the table. If you require such assistance, you should contact a local Home Delivery Carrier or Moving and Storage Company and inquire about their services prior to ordering your table.
• Most freight companies require a four hour window delivery time. If the freight company is late for delivery, please contact them directly.
• Should you fail to comply with the arranged delivery time, you will be responsible for any additional charges for redelivery and/or storage fees established by the freight company.
• Once the table has been removed from the truck, and while the driver is still present, inspect the table for any damage.
• Table damage must be noted on the Delivery Receipt at the time of delivery to ensure proper credit. If for any reason you suspect damage that is not visible, please note "Subject to Inspection" on the delivery receipt. If the driver will not allow you to make this notation, refuse the shipment.
• For any concealed table damage found after the delivery, you must notify the freight company within ten days of delivery to ensure proper credit. If you find your table has concealed damage, do not assemble the table.
• If a table has freight damage and a pick-up by the freight company is required, you are responsible for re-packing the table in its original packaging.
• Tables cannot be shipped COD