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Raised Aerobed FAQ
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Raised Aerobed FAQ
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| 1. |
Dimensions for Floor AeroBed Models |
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Twin:
74"L X 39" W X 24"H; supports up to 450 lbs. Item weight: 12-14 lbs.
Full: 74"L X 54"W X 24"H; supports up to 450 lbs. Item weight: 14-16 lbs.
Queen: 78"L X 60"W X 24"H; supports up to 600 lbs. Item weight: 16-21 lbs.
Thickness of PVC: 18 gauge |
| 1. |
Dimensions for Raised AeroBed Model |
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Twin:
74"L X 39" W X 24"H; supports up to 450 lbs. Item weight: 24.5 lbs.
Full: 74"L X 54"W X 24"H; supports up to 450 lbs. Item weight: 29.5
lbs.
Queen: 78"L X 60"W X 24"H; supports up to 600 lbs. Item weight: 36
lbs.
Thickness of PVC: 18 gauge |
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| 2. |
Material |
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The
Raised AeroBed is made of puncture-resistant, 18 gauge, heavy-duty
poly-vinyl chloride (PVC). The material is non-allergenic, and is
electronically welded at the seams for superior strength and durability. |
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| 3. |
Cleaning |
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The
Raised AeroBed is made of puncture-resistant, heavy-duty vinyl. It
is non-allergenic, non-stainable and cleans up with soap and water
or mild household cleaners. Do not use strong chemicals to clean your
bed. Allow your Raised AeroBed to air dry completely after cleaning
and before storing.
The Raised AeroBed mattress cover and dust ruffle are made of a cotton
and polyester blend. Machine wash in warm water with mild detergent.
Tumble dry on low heat. You may use a cool iron if necessary. Do not
dry clean. |
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| 4. |
General
Care and Maintenance |
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1.
Inspect your Raised AeroBed prior to each use.
2. Keep your bed away from any sharp objects. Large cuts or snags
may not be repairable and will not be covered by your Raised AeroBed
warranty.
3. When not in use, store your bed in a clean, dry place out of extreme
temperatures.
4. In case of incidental damage to your bed, a repair kit with instructions
is included with each bed. Please follow repair kit instructions carefully.
Additional vinyl repair kits can be purchased through Aero™ by calling
1 800-237-6233. |
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| 5. |
Important
safety information and warnings |
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It
is your responsibility to read and always follow the safety, care
and maintenance instructions for your Raised AeroBed. Always instruct
and supervise others on the proper use, maintenance and safety of
your bed.
IMPORTANT: Preparation of your Raised AeroBed requires no tools. Use
of tools may damage your bed.
1. WARNING: Adult supervision required. Follow all safety instructions
to avoid serious injury.
2. Remove all sharp objects from area where bed will be set up and
used. |
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| 6. |
Pump
details |
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The
Raised AeroBed motor plugs into any 110 volt AC outlet. To operate,
plug in motor. Make sure the exit valve at the foot of the bed is
fully closed. Press and hold the button on the A/C cord. The Raised
AeroBed inflates automatically, and is fully inflated in less than
3 minutes. You cannot over inflate your Raised AeroBed. Once the Raised
AeroBed has been inflated and adjusted for comfort, the pump can be
unplugged from the wall outlet.
The pump is a UL listed 110-volt pump, 60 Hz, 1.7 Ampere, with a standard
U.S. two prong plug and 14ft cord. |
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| 7. |
Usage
conditions |
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Your
Raised AeroBed is meant to be used as an extra bed, but is durable
enough to sleep on every night. Once the Raised AeroBed has been inflated
and adjusted for comfort, the pump can be unplugged from the wall.
Do not allow the pump to get wet. Allowing the pump to get wet will
void your warranty. Your Raised AeroBed is not a toy and is not meant
to be used as a flotation device.
The Raised AeroBed is made of heavy duty puncture resistant PVC. However,
avoid leaving sharp objects near the Raised AeroBed due to the risk
of punctures. Be sure to use the Raised AeroBed on a flat surface
without any sharp points that can puncture the bed. In addition, the
Raised AeroBed is engineered to support several hundreds of pounds
of weight, however, we do not recommend jumping on the Raised AeroBed
or using the Raised AeroBed as a trampoline or toy. |
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| 8. |
Trouble
shooting |
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Problem:
Bed has a broken part
Your Raised AeroBed and pump are guaranteed to be in perfect condition
when you receive it. The bed and pump are also guaranteed to perform
under normal usage conditions for one year from the date of purchase.
If, upon purchase, you discover your bed or pump is in some way defective,
or if a part breaks within the warranty period, call Aero™ at 1 800-237-6233.
All parts are replaceable.
Problem: Air Release Valve is broken
If your valve is damaged (e.g., the tab has broken off), you can request
a new valve through Aero™ by calling 1 800-237-6233. Please note you
must first register with Aero to receive your valve, and you can only
order one valve at a time.
Problem: Product is leaking air.
Possible reasons and solutions . . .
1. Air is leaking from the Air Release Valve. If air is leaking from
Air Release Valve, carefully remove the round black plastic gasket
(or white silicone gasket, depending on model) inside the Air Release
Valve cover.
Rinse this gasket in warm water for 10 minutes, then cool and towel
dry.
Re-insert gasket in the valve cover, making certain that the side
of the gasket with the U-shaped groove faces into the cover. Leave
valve in open position for approximately 30 minutes. Then close and
proceed with inflation instructions.
2. Air is leaking from a puncture or tear in the product.
If you have a puncture or tear in your product, it may be possible
to repair the damage by using the Vinyl Repair Kit included with your
product. Follow all instructions and heed all warnings included in
the repair kit.
To obtain a new vinyl repair kit, call Aero™ 1 800-237-6233.
Problem: Bed won't inflate.
Possible reasons and solutions . . .
1. The Air Release Valve is open. If the valve is open, close it by
using two thumbs to push cover and snap it into valve.
2. The pump is not plugged in. Plug pump into any 110 Volt AC electrical
outlet.
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| 9. |
Warranty |
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Aero
Products International, Inc. warrants to the original purchaser, only
when the product is used for normal purposes, that it will be fully
guaranteed against defects in material and workmanship for a period
of one (1) year from the date of purchase, provided further that the
product has been operated according to the provided instructions.
(Included in your purchase is a vinyl repair kit with instructions.)
The pump motor (exclusive of the controller) will be guaranteed to
the original purchaser against defects in materials and workmanship
for a period of one (1) year from the date of purchase provided the
motor has been operated according to the instructions.
Our obligation under this warranty shall be limited to the repair
or exchange of any part or parts which may prove defective under the
conditions and during the periods described above.
Our obligation under this warranty shall not apply if our inspection
shows:
A. Any product or part that has been damaged by alteration.
B. Any product or part that has been subject to accident, misuse,
abuse or has been operated contrary to Aero Products instructions
for the product.
The purchasers must obtain an authorization from Aero Products before
returning a defective product. The product should be carefully packaged
and delivered or delivery charges prepaid. The customer shall be responsible
for all damages incurred in shipping.
The retail purchaser should return product to the store of purchase.
WARRANTY DISCLAIMER
EXCEPT FOR THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE, AERO PRODUCTS
INTERNATIONAL, INC. MAKES NO EXPRESS OR IMPLIED WARRANTIES IN THIS
AGREEMENT OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, AERO
PRODUCTS INTERNATIONAL, INC. DISCLAIMS ALL WARRANTIES, WRITTEN, EXPRESS
OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS
FOR A PARTICULAR PURPOSE. AERO PRODUCTS INTERNATIONAL, INC. EXPRESSLY
DISCLAIMS ANY AND ALL LIABILITY TO PURCHASER FOR ANY CONSEQUENTIAL
DAMAGES, DAMAGES FOR LOSS OF USE, LOSS OF PROFITS, PROPERTY DAMAGE,
OR ANY OTHER INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING
OUT OF THIS AGREEMENT OR THE OPERATION, FUNCTION OR CHARACTERISTICS
OF THE PRODUCTS PURCHASED HEREUNDER. IT IS EXPRESSLY UNDERSTOOD THAT
THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND EXCLUSIVE REMEDY
OF PURCHASER. NOTWITHSTANDING THE TERMS OF ANY LIMITED WARRANTY, AND/OR
IN THE EVENT ANY LIMITED WARRANTY PROVIDED TO THE PURCHASER FAILS
OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL AERO PRODUCTS INTERNATIONAL,
INC.’S ENTIRE LIABILITY TO PURCHASE EXCEED THE PURCHASE PRICE ACTUALLY
PAID BY PURCHASER FOR THE PRODUCTS HEREUNDER, OR ANY DEFECTIVE PORTION
THEREOF, WHICHEVER IS THE LESSER AMOUNT.
Aero Products International, Inc. neither assumes nor authorizes any
representative or other person to assume any obligation or liability
other than those expressly set forth herein.
YOUR RIGHT UNDER STATE LAW: This warranty gives you specific rights,
and you may have other rights which vary from state to state.
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| 10. |
Instruction
Manual |
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The Raised
AeroBed Instruction Manual is available in .pdf format. Click
the link to open the manual in your browser, or right-click the link
and choose "Save Target as..." or "Save File as..." to save the manual
to your hard-drive. To view this file, you will need to download Adobe
Acrobat Reader. It’s free.
For any other questions about the Aerobeds™ please call 1-800-303-7574,
or email salesquestions@comfortchannel.com
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| Other Customers Say: |
My shipment arrived very QUICKLY, and I was impressed. I just opened the box (I was out of town) and everything seems to be in order. Thank you for inquiring about my satisfaction, as that is impressive too.
Mary E.
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